Kathryn Muniz | Industry

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Hello, my name is Kathryn Muniz. I looking for a part-time job to work weekday evenings and the weekends. I know that I possess great relationship building and quality management skills. I have the ability to work productively and independently with a strong attention to detail. I am capable of working well under high-pressure situations and in a fast-pace setting. I was listed as 2013 Helmet House Employee of the Year and recently graduated with a double-major on the full-time Dean’s list. Starting in the fall, I will be attended CSU-Channel Islands pursuing a BA majoring in Business Management and minoring in Business Finance. A copy of my work experience is below: Customer Relations Professional | Helmet House, Inc. | Calabasas, Ca. | Jan 2012- Current • Appointed trustee to oversee all export accounts and orders including customs • Assisted in supervising and training new employees • Responsible for transmission of daily close out of POS • Worked directly under A/P, A/R, and the office manager on a daily basis • Balanced daily/monthly/quarterly/year-end income of credit card charges • Processed credit-card payments, declines, and issued approved refunds • Order entry, stock-checks, line-discount changes, etc. • Responsible for correspondence to/from dealers and consumers via phone and email Lead Event Coordinator | We Rock the Spectrum-| West Hills, Ca. | Aug 2013- Feb 2014 • Responsible for managing assistant hosts for full-service parties • Managed credit cards payments, balanced totals, filed receipts, etc. • Responsible for the opening and closing of the gym • Provided a safe, fun, and nurturing environment for all children • Hosted private play-dates and parties Support Analyst | Just Cellular | Canoga Park, Ca. | Aug 2010- Jan 2012 • Responsible for correspondence with customers via Ebay, Amazon, email, and by phone • Organized client files, data entry, order tracking • Issued returns and refunds to consumers • Specialized in assisting temperamental customer calls.

Kathryn Muniz
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