Elena Elzinga | Industry

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I been in the restaurant industry over 10years. I consider myself a fun,outgoing,team player, hard working, willing to learn, friendly,easy going. Therefore, as a server i enjoy meeting new people, including making every guest happy,insuring that I give them the best experience as well doing my job correctly. Elena Elzinga Hostess/Server - T.G.I. Fridays Anaheim, CA 92805 cordova87rhs@yahoo.com - 714501-2210 Highly energetic, organized, friendly, outgoing, hard working, commited, extremely motivated, willing and able to learn new skills to succeed. Authorized to work in the US for any employer WORK EXPERIENCE Hostess/Server T.G.I. Fridays - Orange County, CA-2007 to Present Specialized in customer service and guest satisfaction ● Write down guest name and provide most accurate time quote when necessary ● Professionally answer phone calls informing guests of promotions, hours of operation, directions, any questions in regards to the establishment ● Restroom checks to ensure cleanliness and stocked appropriately Server Duties Greet and introduce myself to guest in a timely and professional manner ● Accurately place food and drink orders while providing detailed descriptions of menu items ● Up sale of food and liquor items to increase sales and revenue ● Food running and maintaining clean and organized server station ● Ability to succeed in a high volume environment ● Provide great customer service and satisfaction by exceeding expectations Hostess/Cashier Market Broiler-2005 to 2007 Provide customer service and guest satisfaction ● Write down guest name and provide most accurate time quote when necessary ● Answer phones in a professional manner also take orders for carry out ● Handle cash and debit/credit card transactions ● Server check outs and cash reconciliation including data entry/minor accounting Sales Associate/Cashier Papaya-2002 to 2005 Successfully administered sales training in high volume environment. ● Provided excellent customer service while being responsible for sales as well as returns ● Handled weekly inventory including organizing of back room and re-stocking store merchandise ● Assisted in customer marketing: building displays, personally advertising new items and ability to sell quickly and effectively in a fast paced environment. EDUCATION Some college in Criminal Justice/dental/medical Golden West College 2005 to 2006 Rancho Alamitos High School 2001 to 2005 SKILLS Worked with pos system / aloha (7 years) ADDITIONAL INFORMATION I'm available to start a.s.a.p

Elena Elzinga
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