View Billy Ferron Goodwin Jr.'s profile on Industry. Industry is a network and hiring solution exclusively for the service and hospitality industry. Sign up today to discover great jobs!
I have a drive for customer service as well as training, I love watching as my team grows and flourishes from proper training and coaching. I always try to anticipate the guests wants and needs, giving them the best dining experience as possible and making them feel special is always the number one priority. I have worked in a Fast/Casual setting for the last Seven years and in customer service for the last ten years, I know how fast paced everything can get from the order taking process to food preparation, food running and managing it all as a whole. I love working in this industry and hope to become part of an energetic environment. I love to find ways to streamline our service and better the brand whenever possible. I have experience in the following fields: - Managing breaks, food portioning, service and kitchen staff, training staff. - Guest relations, providing a positive dining experience. - Cash handling, balancing safe and cash drawers, putting nightly cash drop together. - Handling catering and special orders, working in house catering events. - Handling guest, employee, and store crisis, employee counseling. - Working on sandwich/salad/hot line. - Making espresso drinks (Latte, Cappuccino, Macchiato, Mocha, Flat White, Breve). - Ensuring any risk to the store is properly addressed in a timely manner. - Ensuring policies & procedures are followed by all deli staff. - Working with the market side to cross promote products and create new specials in the deli. - Finding and creating recipes for deli. - Working with other managers to create a new coffee program, working with GM to find solutions to problems. Ensuring any risk to the store is properly addressed in a timely manner. - Prep cook. - Inventory order. - Customer order consistency.Sign Up - It's Free Industry for Business - Post Jobs Find Jobs My Newsfeed My Applications Blog Restaurant & Bar Owner Guide Small Business Resources Press San Diego Jobs Los Angeles Jobs Seattle Jobs Las Vegas Jobs Miami Jobs Orange County Jobs Bartending Jobs Server Jobs Chef Jobs Cook Jobs Hostess Jobs Host Jobs Cashier Jobs Dishwasher Jobs Security Jobs Manager Jobs Instagram Facebook Twitter