Cosme Garcia | Industry

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Summary To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement. Highlights Supervisor experience Demonstrated strong leadership Bilingual in English and Spanish Consistent work history Adaptable Excellent customer service skills Experience Bloomingdale’s Asset Prevention Detective August 2013 – July 2016 Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement. Reported all incidents, accidents and medical emergencies to law enforcement. Responded quickly to medical emergencies, bomb threats and fire alarms. Answered alarms and investigated disturbances. Conducted audits that comply with company standards as well as merchandise protection standards. Performed internal and external investigations. Apprehended shoplifters and also deterred theft. Interviewed, questioned and conducted undercover surveillance operations. Jason’s Courtyard Café Barista February 2010 – January 2015 Utilize knowledge of coffee drink combinations to prepare highly specific coffee drinks. Stock workstations and maintain a sanitary work area. Handle cash and make change, open, close, and balance drawer. Apply knowledge of bean varieties, roasts, and popular drinks to guide customers to selections, upselling where possible. Adept at remembering names and preferences of individual customers to provide friendly, personalized service, and in turn, built a loyal customer base. Assigned to mentor new hires and train in workflow procedures, drink preparation, beans and roasts, and sanitation. Bloomingdale's 59th and Lex Café Shift Leader, Chef August 2010 – August 2013 Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Developed and maintained exceptional customer service standards. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Bennigan’s Shift Leader, Chef March 2008 – August 2010 Ensured proper cleanliness was maintained in all areas of the bar and front of house. Developed and maintained exceptional customer service standards. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Assisted co-workers. Cleaned bars, work areas, and tables. Education San Diego City College July 2016 - Present Nursing Southwestern College A.A. Liberal Arts and Humanities

Cosme Garcia
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