Jackie Lane

Jackie Lane

View Jackie Lane's profile on Industry. Industry is the largest jobs board, best hiring solution and only network for the hospitality and retail industries. We make it easy to discover great jobs and recruit top talent locally and globally.

I love interacting with people/guests, and getting to know them. I am a very upbeat person. I always have a smile on my face, and am known to light up a room. I am very passionate about my work, and have high standards. I work twice as hard as others, leading by example. I work well in any group and circumstances I am provided. JACKIE LANE 700 Sunset Blvd Apt. 5 Arcadia, CA 91007 Jackielane0602@gmail.com 208-340-5312 PROFESSIONAL OBJECTIVE I am looking to pursue a career in Hotel/Restaurant Management. EDUCATION Le Cordon Bleu College of Culinary Arts Associate of Applied Science Degree: Culinary Arts SKILLS - Provide a comfortable environment that customers continuously come back for. - Relaxed and confident public speaker; able to motivate others to action. - Successful leader, equally effective as member of a team. - Highly organized; able to multi-task and accomplish multiple objectives. - Professional demeanor and attentive to detail. EMPLOYMENT HISTORY Sheraton Hotel Pasadena, CA Hostess/VIP Club Lounge Attendant/Server 3/2015 – Present - Greet guests and patrons personally and on the telephone. - Offer appropriate seating arrangements and menus, occasionally taking tables orders. - Managing event related work including setting up tables and maintaining both exterior and interior of the restaurant. - Having complete knowledge of all food and beverage menu items. Including the ingredients, the preparation, how items are served and with what, know the prices, and know the daily specials. - Know the area in which you are located. Be able to answer any question a guest might have. - Provide excellent customer service towards the guests, making them feel right at home. Rabbit Hole Alhambra, CA Assistant Manager 10/2014 – 6/2015 - Oversee the preparation and presentation of the beverages to meet bar and customer standards. - Delegate duties and tasks to staff to meet objectives and maximize resources. - Ensure accurate cash-up procedures and make sure necessary paperwork is complete. - Monitor and order supplies, make sure all deliveries are checked in correctly and documented. - Provide a comfortable environment with outstanding customer service for the business. - Maintaining the condition of beer, wine, and liquor. - Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises. - Enforcing health and safety rules, to make for a safe work environment. Sweet Beverly Beverly Hills, CA Cook/Server/Host , College Externship 06/2014 – 10/2014 - Delight our Guests by providing quality and timely prepared food. - Follow sanitation guidelines and adhere to safety procedures. - Show guests to their table, and present them the menu. - Check with customers to ensure they are enjoying their meal, and correct any problems. - Serve food and beverages to guests in a timely fashion. - Prepare checks, and collect payments from customers. PF Changs Boise, ID Dhrama/Line Cook 11/2012 - 04/2013 - Conducted preliminary food preparation. - Prepared and cooked menu items. - Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures. - Responsible for receiving and properly storing supply shipments. McDonalds Boise, ID Certified Manager 06/2007 - 11/2012 - Responsible for all aspects of meal preparation, clean-up, and general upkeep of the kitchen. - Directly supervised the Cooks, and the Assistant Cooks/Dishwashers. - Reported directly to the Director of Operations during a weekly meeting. - Responsible for ordering all food and supplies and adhering to an approved expense budget. - Maintained accurate records of all foods purchased and/or stored in a method to uphold in good standings with the Department of Health. - Responsible for maintaining accurate inventory of all kitchen supplies. CERTIFICATIONS NEHA food handlers card. ServSafe food handlers card. Short- Operations- Review to see how well I could run a store as lead manager. Full- Operations- Review to see how well our store as a whole could run itself including accurate cleanliness. BSM class for Basic Skills Management Brand Champion of the Month- Sheraton Hotel VOLUNTEER WORK LA Food and Wine Festival Master Chef aka Blue Ribbon Cooking Course Meat Classes including but not limited to: • Brining • Smoking • Curing

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