Jackie Lane | Industry

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I love interacting with people/guests, and getting to know them. I am a very upbeat person. I always have a smile on my face, and am known to light up a room. I am very passionate about my work, and have high standards. I work twice as hard as others, leading by example. I work well in any group and circumstances I am provided. JACKIE LANE 700 Sunset Blvd Apt. 5 Arcadia, CA 91007 Jackielane0602@gmail.com 208-340-5312 PROFESSIONAL OBJECTIVE I am looking to pursue a career in Hotel/Restaurant Management. EDUCATION Le Cordon Bleu College of Culinary Arts Associate of Applied Science Degree: Culinary Arts SKILLS - Provide a comfortable environment that customers continuously come back for. - Relaxed and confident public speaker; able to motivate others to action. - Successful leader, equally effective as member of a team. - Highly organized; able to multi-task and accomplish multiple objectives. - Professional demeanor and attentive to detail. EMPLOYMENT HISTORY Sheraton Hotel Pasadena, CA Hostess/VIP Club Lounge Attendant/Server 3/2015 – Present - Greet guests and patrons personally and on the telephone. - Offer appropriate seating arrangements and menus, occasionally taking tables orders. - Managing event related work including setting up tables and maintaining both exterior and interior of the restaurant. - Having complete knowledge of all food and beverage menu items. Including the ingredients, the preparation, how items are served and with what, know the prices, and know the daily specials. - Know the area in which you are located. Be able to answer any question a guest might have. - Provide excellent customer service towards the guests, making them feel right at home. Rabbit Hole Alhambra, CA Assistant Manager 10/2014 – 6/2015 - Oversee the preparation and presentation of the beverages to meet bar and customer standards. - Delegate duties and tasks to staff to meet objectives and maximize resources. - Ensure accurate cash-up procedures and make sure necessary paperwork is complete. - Monitor and order supplies, make sure all deliveries are checked in correctly and documented. - Provide a comfortable environment with outstanding customer service for the business. - Maintaining the condition of beer, wine, and liquor. - Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises. - Enforcing health and safety rules, to make for a safe work environment. Sweet Beverly Beverly Hills, CA Cook/Server/Host , College Externship 06/2014 – 10/2014 - Delight our Guests by providing quality and timely prepared food. - Follow sanitation guidelines and adhere to safety procedures. - Show guests to their table, and present them the menu. - Check with customers to ensure they are enjoying their meal, and correct any problems. - Serve food and beverages to guests in a timely fashion. - Prepare checks, and collect payments from customers. PF Changs Boise, ID Dhrama/Line Cook 11/2012 - 04/2013 - Conducted preliminary food preparation. - Prepared and cooked menu items. - Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures. - Responsible for receiving and properly storing supply shipments. McDonalds Boise, ID Certified Manager 06/2007 - 11/2012 - Responsible for all aspects of meal preparation, clean-up, and general upkeep of the kitchen. - Directly supervised the Cooks, and the Assistant Cooks/Dishwashers. - Reported directly to the Director of Operations during a weekly meeting. - Responsible for ordering all food and supplies and adhering to an approved expense budget. - Maintained accurate records of all foods purchased and/or stored in a method to uphold in good standings with the Department of Health. - Responsible for maintaining accurate inventory of all kitchen supplies. CERTIFICATIONS NEHA food handlers card. ServSafe food handlers card. Short- Operations- Review to see how well I could run a store as lead manager. Full- Operations- Review to see how well our store as a whole could run itself including accurate cleanliness. BSM class for Basic Skills Management Brand Champion of the Month- Sheraton Hotel VOLUNTEER WORK LA Food and Wine Festival Master Chef aka Blue Ribbon Cooking Course Meat Classes including but not limited to: • Brining • Smoking • Curing

Jackie Lane
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