Ryan Thomas | Industry

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Living in North park I currently manage Stir Fresh Mongolian Grill in Rancho Bernardo. I'm looking to go back to my roots, my passion of serving clients as well as furthering my skill and knowledge within the Industry Resume: RYAN THOMAS 3760 LOUISIANA ST. SAN DIEGO, CA 92104 619-323-7353 RTHOMAS1691@GMAIL.COM SUMMARY Over 10 years in the Industry with the ability to multitask in a fast paced, high volume environment.Excellent communication and organizational skills. Works well under pressure and continuously strives to better customer-centric service. HIGHLIGHTS • Bilingual in English and Spanish • Food and beverage handling expert • Strong customer relationship builder • California Food Handler’s Card • CPR AED certified • Tips certified • ServeSafe certified • Knowledgeable in back of house operations • Ability to handle/resolve problems • Cash reconciliation • Scheduling EXPERIENCE 2001 TO PRESENT Stir Fresh Mongolian Grill Rancho Bernardo, CA RESTAURANT MANAGER/SERVER • Run all aspects of daily operations including problem solving and delegating employee tasks while fostering a team oriented environment • Management of 12 employees • Accountable for daily financial reconciliation • Responsible for customer relations, catering, marketing, and web development • Assist with inventory and product management 2014 TO 2016 Marriott Gaslamp San Diego, CA RESTAURANT, BAR & LOUNGE MANAGER • Consolidated and completed server training manuals • Upkeep of wine and cocktail lists including the design of special event menus • Successfully completed all aspects of daily operations in three revenue centers • Maintained a high standard of service, upkeep and fluidity in FOH and BOH • Managed a team of 25 employees • Implemented restaurant, bar and room service schedules • Entrusted to complete daily bank audits, cash drops and audit receipts • Conducted daily pre-shifts to keep open lines of communication across all departments 2011 TO 2014 MetLife San Diego, CA IT SPECIALIST • Implemented new technology and set up infrastructure in alignment with company vision • Web development of firm landing page • Hardware and software migrations • Responsible for all technology assets EDUCATION 2006-2010 California State University San Marcos, CA BACHELOR OF SCIENCE • Business Administration, Management REFERENCES References are available upon request.

Ryan Thomas
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